Delivery & Returns

How does delivery work?

Order and Delivery:

Thank you for choosing 1shot-trade! Once an order is placed, our team will carefully collect your items from our inventory and package them with care.  All items will be shipped together once they are all ready. If your order includes a pre-order item, the shipment will be sent out once the latest item is available.

We utilize reliable shipping services for most of our deliveries within the EU. Your parcel will typically arrive within 10 working days. Once your order is shipped, you will receive a confirmation email containing a tracking number. Please note that the tracking information may not appear immediately, as it may take up to 24 hours for the system to update.

Returns Policy:

At 1shot-trade, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, please take a moment to familiarize yourself with our returns policy.

We offer free returns within 30 days from the date of delivery/receiving of the order. Please note that certain items may not be eligible for return, and any exclusions will be clearly stated on the product pages or during the checkout process. To be eligible for a return, please ensure the following conditions are met:

1. The item(s) must be initiated for return and placed in the post within 30 days of the delivery/receiving of the order.

2. The item(s) must not have been marked as “Final Sale” or “Non-Returnable” at the time of purchase, unless they are faulty.

3. The item(s) must be returned in the original packaging, which should be in its original condition. This includes any attached swing tags, shoe boxes, and jewelry packaging. Before sending the item(s) back to us, you may be asked to provide a photograph of the item(s) to assess their condition.

Please note that if you are returning an item from a bundle, the bundle pricing will no longer be valid for your order.

We strive to process returns as quickly as possible once they are received. Upon successful completion of the return process, you will be refunded the appropriate amount according to our refund policy.

If you have any questions or need assistance with the return process, please don’t hesitate to reach out to our customer support team. We’re here to help!

Thank you for choosing 1shot-trade. We appreciate your business and look forward to serving you again in the future.

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All Rights Reserved